Neon Electrix

Epson Printer Paper Jam

Expert Printer Solutions You Can Trust

Neon Electrix delivers expert solutions for all your printer-related issues—quick, reliable, and always professional.

Epson Printer Paper Jam

Epson printer paper jam is a jam-like situation inside the printer caused when pieces of paper or dirt get stuck in the inside of the printer. A lot of internal and external issues can be the reason why your Epson Printer keeps jamming. Here is the troubleshooting Guide on how to get rid of Epson printer jam

Reasons for Epson printer jam Problem

Quality of paper

The quality of the paper is the major reason why your Epson printer keeps jamming. Use only the best quality sheets manufactured by top printer paper manufacturers. Bad-quality papers find it hard to get into the grip of printer trollers and create Epson paper jams. Using too thick or thin paper can also get the printer into such situations

Incorrect Paper Loading

The papers loaded in the printer might be of different sizes. Sheets that are even slightly bent or torn can get stuck inside the paper forcing a jam. Do not keep papers misaligned in the paper tray, also keep an eye on no. of sheets loaded into the tray. Load slightly less than what it can hold

Printer Rollers being dirty and Used Out

A large portion of the printer is made up of rollers. Papers are pulled and pushed both within and outside the printer. Because a roller is a mechanical part, it can quickly wear down over time. Epson Paper Jams are caused by their losing their grip on the paper as they get worn out. The rollers accumulate a lot of dust, which restricts their rolling capacity and when these rollers are in use create an Epson printer jam problem

Obstructions in the Printer

Sometimes when you keep your printer uncovered or unattended, dirt and other items go inside the printer. When the printer runs the next time, dirt gets stuck in different parts of the printer leading to Epson Printer Paper jam

Get in Touch Form

How to Fix Epson printer paper jam

1. Turn Off the Printer and Open All Access Points

Before addressing the Epson printer paper jam, ensure that the printer is turned off and unplugged from the power source. If you’re using a USB cable to connect the printer to your computer, disconnect it as well.
Once the printer is off and unplugged, remove the paper tray and set it aside.
Open all doors and compartments on the printer, including any additional access points specific to your model.

2. Inspect and Clear the Paper Jam

Look inside the printer to identify any paper that might be shredded or stuck.
To access the paper path, open the printer’s main cover.
Carefully remove any stuck paper and check if the printer carriage is moving freely. Gently move the carriage to free any trapped paper.
If there are additional doors on the printer, open them to check for blockages.
Examine all accessible areas, including the paper tray, rear access door, and output tray, for any paper jams.
Remove any trapped paper carefully to resolve the jam and get your Epson printer functioning again.

Check Rollers and Set Paper Tray

1. Clean the Rollers

When the rollers in your Epson printer become dirty or worn out, they lose their grip on the paper, leading to feeding issues.
To restore their effectiveness, clean the rollers with a soft cloth to improve their grip on the paper.
Inspect the roller’s grip—if it feels loose, it may be necessary to replace the roller with a new one.

2. Check Paper Quality

Examine the paper in the paper tray. If the paper is damaged or of poor quality, remove it and replace it with new, high-quality paper.
Ensure all sheets in the tray are the same size, as specified by the printer’s manufacturer. Avoid using paper that is too thick or too thin. Always choose paper that is suitable for your printer’s requirements.

3. Close All Access Doors

Once the above steps are complete, close all doors and compartments of the printer carefully. Be gentle when closing the doors to avoid damaging any components.

4. Run a Printing Test

Turn the printer back on and reconnect it to your computer.
Perform a test print to ensure the Epson paper jam issue is resolved and the printer is working correctly.